Team & roles
Give each person only what they need.
- MJOwnerMehranOwner · all clients
- SAccount managerSamAccount manager · Bakhtar, Wembley, Southall Sweets · Dari, Pashto, Urdu
- AROnboarding staffAisha R.Onboarding · Kabul Spice, Green Street, Hounslow, Ilford · Urdu, Punjabi
Permissions
| Can… | Owner | Account manager | Onboarding staff |
|---|---|---|---|
| See all clients | ✓ | Own | Own |
| Onboarding & application review | ✓ | ✓ | ✓ |
| Edit listings | ✓ | ✓ | Draft |
| Submit to TikTok | ✓ | ✓ | — |
| Approve refunds | ✓ | ✓ | — |
| Message clients | ✓ | ✓ | ✓ |
| Billing & invoices | ✓ | — | — |
| Team & settings | ✓ | — | — |
"Own" = only clients assigned to them. Every action is written to the client's activity log. MFA required for all staff.