Onboarding pipeline ! MJ

Onboarding pipeline

Lead → live. Cards turn red when they sit too long. Drag to move (wireframe: click to open).

Stage rules

Moving a card sends the client an automatic status message in their language. "Awaiting client KYC" sends the Seller Centre guide and offers a call.

What only the client can do

ID check, bank details and accepting TikTok's terms in Seller Centre, then tapping Authorise for our app. We prepare and guide; we never click for them.

Average time in stage

Docs 2.1d · KYC 3.4d · TikTok review 1.8d · Catalogue 4.0d